“She finished the call, like a consummate professional, and she turned to me and said: ‘Greg, I bring up two boys and a husband on the poxy wage this company pays. If I can do that, you can be pretty sure I can do anything this company wants from me. And by the way Greg, I was here before you were here and I’ll be here after you have gone. I love the company more than you do, so you never need to tell me what to do.'”
However, charity shops are better prepared this time, Mr Osterley said. Take for example Stockport hospice charity, Beechwood Cancer Care. There's been a queue of customers at its Heald Green precinct. But it is only open to shoppers, not droppers, this week.