CEO Secrets: ‘The stress of being a boss made my hair fall out’

“I was having to figure out how to respond to change, what my competitors were doing, what my customers needed and what my staff needed. And the way I really responded was just by putting in more and more time, working really long hours – 100-hour weeks for well over a year. I worked a lot harder, but I never really worked a lot smarter.”

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Charity shops tell donators: ‘Think before giving’

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‘I’ve no idea when I’ll be told what shifts I have’

It also found that full-time workers being paid less than the £9.50 an hour real living wage were particularly hard hit by short notice of working hours. The thinktank said the problem affects more than two thirds of people from black, Asian and minority ethnic...

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CEO Secrets: ‘Taking risks is how we found our edge’

Two years ago, for instance, he had the idea of collaborating with the creators the cartoon character Peppa Pig to draw her with a crown on her head, mimicking the crown worn by the rapper Stormzy. This provoked a Twitter row between Stormzy and Peppa which spilt over...

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