“I do think for a business like ours, which is an innovative, collaborative apprenticeship culture, this is not ideal for us. And it’s not a new normal. It’s an aberration that we’re going to correct as soon as possible,” he told a conference on Wednesday.
However, charity shops are better prepared this time, Mr Osterley said. Take for example Stockport hospice charity, Beechwood Cancer Care. There's been a queue of customers at its Heald Green precinct. But it is only open to shoppers, not droppers, this week.