‘My dream flat left me with a £20,000 repair bill’

Chris Worrall said he had been asked to pay additional payments of up to £2,000 as well as facing a hefty increase in his service charge after his housing association, Clarion, had previously underestimated the service charge. He calls the rise in his service charge “obscene” after it increased from £2,270 a year, when he first entered the scheme in 2016, to over £4,300 a year.

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