New Year Honours 2021: Hays Travel boss Irene Hays made a dame

The Sunderland-based travel agency made headlines in 2019 when it

took on more than 2,000 former Thomas Cook staff.

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Firms happy to reopen but have pandemic debt hangovers

"Whilst we are incredibly grateful for the support that we have seen from the government, there has still been the cost of keeping our team members on furlough, as well as paying our rent, service charges and utility bills, so it has had a significant impact on our...

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Bid to make financial terms and conditions clearer

Sheldon Mills, executive director of consumers and competition at the FCA, told the BBC this meant terms and conditions - as well as prices - would become clearer, it would be absolutely clear how customers could complain, additional charges would be clear and fair,...

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