In a selection of developed economies, online sales in the last quarter of 2020 had increased from a year earlier by more than 20% in all, and by more than 60% in Britain and Canada. It was a very different story for total retail sales, so this was a sign of changing patterns of consumer behaviour.
However, charity shops are better prepared this time, Mr Osterley said. Take for example Stockport hospice charity, Beechwood Cancer Care. There's been a queue of customers at its Heald Green precinct. But it is only open to shoppers, not droppers, this week.