“Rogue traders, scammers and those who sell dangerous products haven’t stopped because of Covid-19, but the reality is that many trading standards officers are being pulled away from their usual work tackling criminal activity,” said Steve Ruddy, who chairs the association.
"Whilst we are incredibly grateful for the support that we have seen from the government, there has still been the cost of keeping our team members on furlough, as well as paying our rent, service charges and utility bills, so it has had a significant impact on our...
The department store chain Debenhams closes for business this week, after more than 200 years in retail. We spoke with two women who have both worked at the chain’s Mansfield store since the 1970s, to hear their perspective.Digital video by Emma Simpson, Joe Barrett...
Sheldon Mills, executive director of consumers and competition at the FCA, told the BBC this meant terms and conditions - as well as prices - would become clearer, it would be absolutely clear how customers could complain, additional charges would be clear and fair,...
