Tesco to repay £585m in business rates relief

“Ten months into the pandemic, our business has proven resilient in the most challenging of circumstances. While all businesses have been impacted – many severely so – we have been able to continue trading throughout, serving many millions of customers every day and although uncertainties still exist, some of the potential risks faced earlier in the year are now behind us.”

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Virgin Media customers left waiting longest on phone

"However, we recognise there's room for improvement, which is why we have already increased our investments in digital and customer service, including creating more than 1,000 customer care roles in the UK last year, and will be making further improvements later this...

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US jobs growth much weaker than expected

"Today's disappointing jobs numbers will heighten investor caution and raise concerns around the resilience of the US labour market - and to what extent the pace of the Covid-19 vaccination programme will boost economic activity and employment," said Richard Flynn, UK...

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Tui to subsidise Covid tests for package holiday customers

However, he has concerns about the idea of making consumers shop around for Covid tests: "It's reducing competition in the industry - really, you need to have cheaper tests available to all consumers, not just if they book through a big holiday company."

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