“The first step in selecting candidates is to correctly parse what they have said or written,” he says. “On this basic level, leading voice assistants from Google, Amazon and Apple still routinely fail to understand what people are saying. For example, Scottish accents pose a challenge, as do unusual words or phrases.
However, charity shops are better prepared this time, Mr Osterley said. Take for example Stockport hospice charity, Beechwood Cancer Care. There's been a queue of customers at its Heald Green precinct. But it is only open to shoppers, not droppers, this week.